Transfer Shuttle Tour

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Transfer Railway Station /Termini/Tiburtina > Rome Outside The Center

F.A.Q.

How many suitcases enter in the sedan's trunk?

In a sedan car we can load up to two large suitcases plus two medium-small trolley

Why rent a car with driver?

To ensure a highly selected professional and prestigious traveling with a car with all the comforts.

I have to get to Railway Station Rome Termini or Tiburtina, what are the Meeting Points?

At Roma Termini we will be there to see you at Via Marsala, in front of the pharmacy. At Roma Tiburtina we will wait outside the station, next to the taxis.

When can I apply for?

Whenever you want to prompt a shift in a car of prestige. When you want to plan your trips before arriving on site or whenever you need an official car with a professional driver.

How much does the service cost?

Depends on the car you want to rent, distance to go, how many people are, and the transfer time required ... but certainly less than many of our competitors.

How can I pay?

Directly from the site by completing a valid order through the PayPal system, or Pay Cash to our driver.

What do you mean by Rome City Center and Rome Outside the Center?

The area of Rome included within the Aurelian Walls is " Rome City Center ". We consider the area between the Aurelian Walls and the Grande Raccordo Anulare (GRA) as " Rome Outside the Center ".

How can I make a reservation?

From our menu, you can easily navigate the site and reserve service, choosing the car and the time of your choice.

Can I cancel or change my booking?

It is possible to change your booking but no later than 24 hours before the start of the service. Contact us by e-mail or on the phone, because after this deadline it is not possible to make changes to the order entered.

Is the price quoted per person or per car?

Prices are always per car, not per person. And 'possible to transport a number of people up than on the reservation. Also pay attention to the number of bags you indicated at the time of booking, a larger number may cause technical problems of load.

Is the price all-inclusive, or are there any extras to pay?

According to our policy the price and press' fixed, with no hidden costs, then you pay the price. Our e 'hire a car with driver, so the price and' predetermined, the cars do not have meter, you know first how much you spend. The program automatically calculates a surcharge of 20% only for the hours of the night.

Can I tip the driver?

If you are satisfied with the service received and you want to give a thank you to the driver you can do it, it is not prohibited.

Can I pay by Bank Transfer?

Yes Please indicate your preference calling a quote by e-mail (info@tstrome.com), we will respond quickly to indicate our IBAN for payment. At the time of booking we will send you a confirmation email. The transfer must be received by us at least three days before the start of the service.

Can I get a receipt?

Our e-mail or our confirmation Voucher is your receipt (invoice must expressly request).

What happens if I arrive with additional luggage not specified at the time of booking?

If the number or volume of your baggage changes, you may want to change your booking, because you may need a different car or larger. Since the rate depends on the number of passengers and the number and volume of luggage, you may be subject to changes will be handled directly with the driver.

I can carry large items such as wheelchairs, bicycles or skis or surf?

It is recommended to specify this requirement by sending an e-mail (info@tstrome.com), we will answer recommending a type of reservation appropriate to its needs. In these cases and 'necessary to provide the use of a larger car for the transport of these objects. In this way, our driver will be 'with the right vehicle.

Can I have a child safety seat?

Ask the child safety seat during the booking. The driver will arrange to arrive adequately equipped.

What happens if I can not find the driver?

You can call the agency directly territorial jurisdiction indicated in the email confirmation and get assistance.

left something in the car, you can recover it?

Please contact our reservation center with the data of your reservation and information about the lost, our staff will strive to recover and give him up. The home delivery service is subject to payment of a fee to the carrier with respect to our headquarters in Rome.

I requested a Mercedes sedan, but an Audi sedan arrived, why?

It may happen that at the time of booking that specific model of vehicle requested is not available. Transfer Shuttle Tour will provide the service with a car of the same level that you have booked.

How long the driver waits for me to my appointment?

The driver will wait for you for up to an hour and forty minutes from the landing of the plane, after which a surcharge of € 30.00 will be applied for the sedan and € 35.00 for the minivan including VAT. After 2 hours of landing, in the absence of your contact, the driver will be freed and the service will not be reimbursed. For railway stations and ports, the waiting time is 30 minutes before arrival, after which a surcharge of € 30.00 will be applied for the sedan and € 35.00 for the VAT vat included. If you have problems call the driver number immediately if you have it, or call the number indicated on the voucher in this way we can give directions to the driver.

How do I request a quote for a transfer service or a personal tour?

At the botton of the page or in the contact page there is a special form to fill out to request any custom quote.